Not delivered package

Asked by Saizy Lee | 10/22/2024 4:11:57 PM

When I tracked my package, it saids it was delivered but has not arrived. Could you check with this?
My tracking# is LZ079737348CN

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 10/23/2024 1:53:47 AM Reply

Hi Saizy Lee,

Is LZ079737348CN the right tracking number? There is no tracking information for it. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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