Hi Laura,

According to the tracking information, AM464451220CN was delivered on September 18. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM464451220CN
Package status: Successfully received (7 days)
Country: China -> Netherlands
2024-09-18 16:29 Purmerend,Purmerend 1447, delivered【NL】
2024-09-17 13:07 Purmerend, Purmerend 1447, delivery【NL】
2024-09-16 16:07 Purmerend, Purmerend 1447, delivery【NL】
2024-09-16 14:41 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [NL]
2024-09-16 09:21 ARRIVE AT DISTRIBUTION CE, the express leaves the processing center [NL]
2024-09-15 15:03 Customs clearance completed, returned to overseas warehouse, express delivery leaves processing center [NL]
2024-09-15 08:01 The board has been dismantled and customs clearance is in progress. Export customs clearance is completed [The board has been dismantled and customs clearance is in progress]
2024-09-14 16:15 The flight has arrived, the pallet is being unpacked, the express has arrived at the processing center, the express has arrived at the [Netherlands] customs [the flight has arrived, the pallet is being unpacked, the express has arrived at the processing center], waiting for customs clearance
2024-09-14 08:04 INTERNATIONAL AIRPORT, Departed, Customs clearance completed at destination country [INTERNATIONAL AIRPORT, Departed]
2024-09-13 18:40 The goods have arrived at the port and are waiting for the flight to be arranged. The express has arrived at the customs of the origin [the goods have arrived at the port and are waiting for the flight to be arranged], waiting for customs clearance
2024-09-13 14:15 Goods leave the operation center, express leaves the processing center [Goods leave the operation center]
2024-09-13 09:26 Quanzhou, express delivery leaves the commercial express delivery processing center, express delivery arrives at the processing center [Quanzhou, express delivery leaves the commercial express delivery processing center]
2024-09-12 08:21 Quanzhou, express mail leaves the commercial express mail processing center, express mail leaves the processing center [Quanzhou, express mail leaves the commercial express mail processing center]
2024-09-11 19:16 Quanzhou City, the email left [Jinjiang International Sales Department] and is being sent to [Quanzhou City]
2024-09-11 19:12 Quanzhou City, the mail has been sorted at [Jinjiang City International Sales Department] and is ready to be sent out
2024-09-11 17:16 Quanzhou City, China Post has received the mail