not delivered

Asked by Devid Marin | 5/14/2024 9:53:11 AM

Hi, the tracking of my order was delivered, but nothing arrived on that date, where is my shipment?

Tracking Number:EUB AM343576076CN

Regards, Devid.

You may get the answer from the following articles:

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/14/2024 8:19:15 PM Reply

Hi Devid Marin,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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