non receipt of parcel

Asked by [email protected] | 9/17/2024 1:27:36 PM

china post says that item delivered on 10th sept. But it was not so. I have not received my parcel till date. . i checked in my post box and enquired about my parcel with people near by my house. None recived such parcel . Please locate my parcel and arrange to deliver. The tracking number is am506726302cn that was provided

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1 Answer(s)

Daisy | 9/18/2024 2:10:19 AM Reply

Hi kalyanasundaram,

We could also see it was delivered on 10th sept. We are only a tracking platform and couldn't deal with your package. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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