No updates since 20 days

Asked by Alain | 11/23/2020 3:27:30 PM

Hi! Im tracking my order LZ411932692CN which is now with no new updates since 02/11/2020. Is it normal? How long takes usually getting a package from China to Spain? Thanks a lot in advance!!

1 Answer(s)

Daisy | 11/25/2020 10:56:29 PM Reply

Hi Alain,

It's normal. It was handed over to the carrier transport on Nov. 2 and usually takes about 30-60 days to have update showing it arrives in Spain after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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Hi, I can't see any updates on my parcel for 30 days now.
That's the last update I received:
-Despatched to OverSeas Postal Admin (From SG/SIN to AU/SYD)

2020-08-12 11:20:32

I don’t even know if its arriving or not, please give updates.
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Hi,

My tracking number is: EV961948478CN
I'm emailing because there haven't been any updates on my package for 9 days, and it hasn't updated to say that the airline has received it/shipped it. It was posted 10 working days ago, so I'm a little worried as your website says that to Europe, you expect it to take 5 working days, or at most 3-7, but it has been longer than that....

Do you have any other updates please?

Thank you