No update since 4 weeks

Asked by Allirion | 12/5/2019 9:59:49 PM

Hello,

My parcel CP401962045CN was "handed over to airline" in Shangai four weeks ago. Since then, no updates. Do you have any news?

Thanks

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 12/6/2019 2:03:26 AM Reply

It left China on Nov. 10 and is in transit to the New Zealand now. You can not know exact situation when it's in the middle locations. Such no-information stage might last 20 to 30 days (rush season can take 30 to 40 days) until New Zealand Post gets the package from customs. Then New Zealand Post website will show its new status with New Zealand location.

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