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no update package after august 29th

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Hi
My package seems to be stuck and I get no new info where it's at, tracking number is RY266737349CN
This is the last info I received, should I be worried? It's just make-up so nothing special.

-Guangzhou processing Center, has imported mutual seal (domestic warp)
2018-08-29 13:45
-Guangzhou, return, remark (non-conformity of security)
2018-08-29 09:26
-Guangzhou, import opened, notes (return)
2018-08-28 11:25
-Guangzhou, has been exported to open and dismantle
2018-08-27 11:27
-Delivered to airlines
2018-08-27 11:20
-Guangzhou Processing Center, arrival
2018-08-26 15:38
-Guangzhou processing Center, has been exported straight seal
2018-08-26 15:37
-Guangzhou, has been exported to open and dismantle
2018-08-26 14:28
-Delivered to airlines
2018-08-26 14:20
-Guangzhou Processing Center, arrival
2018-08-25 17:00
-Guangzhou processing Center, has been exported straight seal
2018-08-25 13:49
-Guangzhou, has been exported to open and dismantle

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5 Answer(s)

user
Hi,

It didn't pass the security check. So, it was on the way back to the seller now. Don't wait. Contact the seller to give you a solution or open a dispute to get money back.
user
Can you check the next tracking number too? I think it has the same problem..
RY291695022CN
user
LZ643429354CN Tracking number where is my item when u coming order
user
Hi Daisy,

RY291695022CN is okay now. It's still in domestic transit in China. You need to track it often to see if it will be returned back later.
user
Hi Pakeenathi,

It's still in transit to Canada now. It should arrive recently.

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Hello dear Support,
i would like to ask you if you can help me with my parcel. The last tracking update is from the 29th August. After that there was no update since. Do you have further information about my package and the delay? I hope it is not lost...
Thank you in advance.

Greetings
Tobias Maier

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I ordered a gift back in August 29th and still have not received it. When will I receive it.

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there has been no update since 29th. Feb.
I believe ems no. that starts with eb is a express shipping method and since 29th feb, there has been no record which seems very wrong. Even my friend who got hers sent after mine has received item. I have never received a parcel this late by ems :(

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