No update on package, has not moved in 20 days

Asked by John_0922 | 9/3/2021 7:06:08 AM

Hi,
Can you help me understand why my package has not moved or been updated in near 20 days???
Tracking: CP423249579CN
Thanks.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 9/6/2021 12:29:03 AM Reply

Hi John_0922,

It's sent by a cheap way. It may couldn't be tracked after it leaves for some stations in China. You need to contact the seller to confirm. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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