No update on package.
Asked by Lisa |
0
Tracking numbers BSCGH0000388715YQ and BSCGH0000382066YQ. Could you please tell me if these parcels have reached the UK yet as I haven't had any update since 16th November.
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3 Answer(s)
Lisa
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My parcel has been in Hangzhou customs for 90 days and I have made an enquire with you sometime ago. The tracking number is http EJ280926533AU. I have received all the help we can get from Australia post, but they have stated that we must get help from China Post as the parcel is stuck here in China. The parcel was sent as an express post so I am very disappointed I have not heard from someone by now! Your assistance would be greatly appreciated as I have also attempted phoning Hangzhou customs many many times and have not been able to speak with anyone as they have not picked up the phone between 2:30-4pm.
Daisy
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Hi Lisa,
They are still in transit and hasn't arrived in UK. You need to wait for more days to get them.
They are still in transit and hasn't arrived in UK. You need to wait for more days to get them.
Lisa
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Hi, you have replied to a question that I asked. To ask a question, you need to go to the menu at the top then choose questions and answers then scroll down to "Ask a question". Hope this helps.