No update in tracking

Asked by Ralph Morris | 9/2/2021 12:58:13 AM

Hi,
I have not received any updates in my shipping for close to two weeks now. The tracking number is EV991529832CN. Last update was: Guangzhou City, has been delivered to the carrier transport. Can you please give me some clarification?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 9/5/2021 12:59:55 AM Reply

Hi Ralph Morris,

It was handed over to the carrier transport on August 22 and takes about 20-40 days to have update showing it arrives in Australia after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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