No update for more than a month

Asked by Ash | 10/15/2021 11:44:40 PM

Hi Daisy,
I have ordered a few time the same item for delivery to the US. It usually takes 2-3 weeks when handed to the carrier.
However, here there has not been any update for a month. Tracking number is CY002568925CN.
Can you please advise ?
Thank you

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

2 Answer(s)

Daisy | 10/17/2021 6:13:17 PM Reply

Hi Ash,

It was handed over to the carrier transport on September 12 and takes about 30-60 days to have update showing it arrives in the USA after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Ashley | 10/18/2021 3:01:48 AM Reply

Thank you Daisy

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