no update for 2weeks

Asked by Fateme | 8/8/2023 9:53:06 PM

hello
I sent a goods from Iran and it passed 2weeks that my last update is custom and there is no change... its a really long time for us that our goods were urgent
EK838707872IR
hope someone can follow this and tell me what is the problem?
I need exact time!

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

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