No tracking updates
Asked by Alice |
0
Good morning, can you give me some information regarding the package n°RV509139297CN? Looks like it's stuck is Shenzen and there hasn't been any tracking updates since the 31st of October.
I want to know if there's still hope, or if I need to ask for a refund.
I want to know if there's still hope, or if I need to ask for a refund.
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2 Answer(s)
Ivy
Reply
0
Hi! I have a package that no show any update since April 5th
The last one is “Departure from Regional Sorting Center”
The last one is “Departure from Regional Sorting Center”
It was handed over to the carrier transport on October 31 and usually takes about 30-60 days to have update showing it arrives in Italy after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.