No tracking info ever came up

Asked by Mtk | 4/18/2024 6:13:58 PM

Tracking. CP461971637CN
Says sent April 9 today is April18. Sender says sent it but not in office right now. Tracking has never come up. Is this a legit tracking # that was sent out??

You may get the answer from the following articles:

How do I track a package from China?

Why is my package stuck in transit for so long?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 4/18/2024 11:37:04 PM Reply

Hi Mtk,

Is CP461971637CN the right tracking number? There is no tracking information for it. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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