no status updates

Asked by Diana | 10/5/2020 6:34:43 PM

On August 19, 2020, my mother sent a letter, registered mail, from Shanghai, destination: Philippines. The tracking number is RR 57 164 418 3 CN.
The letter arrived in Greensboro, North Carolina, USA on September 13. It departed the USPS Regional Facility September 14 and is "currently in transit to the destination." There have been no updates since then.
Why did they send the envelope to the USA first, and why have there been no updates? Thank you very much for your assistance in this matter.

1 Answer(s)

Daisy | 10/7/2020 7:52:30 PM Reply

Hi Diana,

The destination country is US not Philippines. You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake.

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