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Hi, I recently got the update about 5 days ago saying that my order's status was "Airline departed". I have not since received any additional tracking updates. Can you please check whether or not my package is stuck in China or if it is actually on a plane to Canada? Thank you

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?
How do I track a package from China?

3 Answer(s)

user
Hi Brody,

It usually takes about 10-30 days to leave China after "Airline departed". There will be update when it arrives in Canada. You'd better wait for more days to get update.
user
Ok. Is my package lost or is it still on the way?
user
Hi Brody,

It should be on the way to Canada now.

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