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Hi,
I have not received my package even though tracking says it was delivered. How do I know who was the U.S. deliverer (USPS, UPS, FedX, etc.) and then what info do I give them to track the delivery? Original China Post # AQ848054937CN
Thank you,
Bob

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4 Answer(s)

user
Hi Bob,

According to the tracking information, AQ848054937CN was delivered on March 12. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Hi Daisy,
The name on my bank statement is XI AN SHI LIN TONG QU WU HU SHANG M. I do not know how to contact them. Do you? It would seem that you folks should know who the carrier is here in the states the package was handed off to. Please let me know.
Thank you,
Bob
user
Still waiting for a response to my last message.
user
Hi Bob,

Sorry, we don't know the sender's information as it's private information. You need to find their contact way through the platfrom you bought it. USPS is in charge of delivering it to you when it arrives in the US.

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