Never receved but "delivered successfully"

Asked by kkay | 6/20/2024 3:56:06 AM

AM373236399CN
my tracking number said its delivered but it hasn't.
my building manager doesnt allow packages to be dropped without signiture.
where and to whom and how is it delivered

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How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/20/2024 4:44:40 AM Reply

Hi kkay,

As you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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