never received packages

Asked by yachtmate | 3/29/2022 1:14:09 PM

tracking info sent AS135017517CN SAYS IT WAS DELIVERED IN 8 DAYS? BUT NEVER TO MY ADDRESS AND NOT SURE HOW ANYTHING CAN ARRIVE THAT QUICK SO NEVER LOOKED UNTIL NOW TO SEE MY PAYMENT INFO AND SAW IT SAID 02/01/22 DELIVERED

You may get the answer from the following articles:

Why can't I track my China Post package?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 3/30/2022 8:00:17 PM Reply

Hi yachtmate,

According to the tracking information, AS135017517CN was delivered on Feb.1. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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/Johan