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Never received my package

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In the website says got delivered but never received it in front of my house and I don't think the tracking number was correct my tracking number the one they gave me is am236250898cn please could help me?

You may get the answer from the following articles:

Why can't I track my China Post package?
Why Do I Receive A Package from China That I Didn't Order?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi Hector,

We could only see it was delivered on March 19. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.


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