never receive my deliveries

Asked by disney1908 | 2/9/2023 1:12:48 PM

I ordered two different items two different times that were shipped through china post and two times when I tracked it said it was delivered but I never received them.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 2/9/2023 7:38:58 PM Reply

Hi disney1908,

If you don't get them, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy them to get refund in time.

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