Never got my parcel

Asked by Sonia | 1/8/2021 12:23:00 PM

Tracking number is LZ506000563CN, supposed to be delivered december 18, never got it, never signed for it, how is it possible?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

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1 Answer(s)

Daisy | 1/9/2021 6:42:22 AM Reply

Hi Sonia,

In general, if you don't get the package, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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