Never arrived

Asked by Chilldog@20 | 3/17/2025 2:34:56 AM

Shows delivered but our postal service company have never seen item or tracking number.

1 Answer(s)

Daisy | 3/20/2025 1:30:12 AM Reply

Hi Chilldog,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation about where it was dlivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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