Hi Normand,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AQ848151050CN
Package status: Delivered (22 Days)
2022-03-18 09:50 Delivered
2022-03-15 11:11 Arrive at [STE Catherine] and deliver by post office
2022-03-12 11:45 Arrive at the Canada Mail Processing Center
2022-03-09 10:22 Leaving the country [Customs clearance completed], Customs clearance completed
2022-03-06 12:11 The import customs keep it for inspection
2022-03-03 10:33 When arriving offshore, customs clearance is in progress
2022-02-28 12:00 Arrive at Canadian Airport
2022-02-26 12:30 Departed from the airport
2022-02-25 10:30 Arrive at [Terminal], Arrived at airline
2022-02-24 11:44 Leave [Shenzhen Mail Processing Center], the next stop [Terminal], Departed from post office
2022-02-23 16:36 Arrive at the Shenzhen Mail Processing Center and arrive to post office