China Post: 86 10 11185 EMS: 86 10 11183

NEED DIRECTIONS

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NO DIRECTIONS CAME WITH PACKAGE ON HOW TO PUT IT TOGETHER......NOW I CANT FIND COMPANY OR GET ANY INFO??? CAN YOU HELP ????

1 Answer(s)

user
Hi Debra J Siebert,

If you couldn't receive it in two months and couldn't contact the seller, you can only try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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i was returning a wig to a wig seller & this is what they advised me, but on my original package there was a new jersey address & they told me to use the china address instead.
“Please kindly return the hair to our China warehouse and we can bear the return shipping fee for you:
Please kindly check our return address below:
Address: Room 1008 Wins Business Center, No.78 JieFangZhuang Road, Baiyun District, Guangzhou, China
Zip code: 510420
Receiver: Chuqi Wu
Tel:(0086)15322285760
Description of goods: wig sample + Order number# 570185
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Otherwise, our warehouse colleague can’t identify your package after it’s received by us and will not be able to process the refund in time!
★★★In order to save more shipping fees, Please ship it by your local post office and state product value as $10 !!!!!!
★★★Please make sure the hair keeps the original state, otherwise, the warehouse will reject receiving the returning hair.
★★★Please kindly send us the tracking number after u send it, we will keep an eye on the return parcel!!!!!!”


there’s no way for me to provide them a tracking number if they aren’t providing me a legit return label with a CORRECT address. is this address legit? are these directions correct? how am i supposed to ship it without a return label? they have to scan it at the post office in order for me to be able to receive a tracking number.

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