How do I return product? Missing plug and directions

i was returning a wig to a wig seller & this is what they advised me, but on my original package there was a new jersey address & they told me to use the china address instead.
“Please kindly return the hair to our China warehouse and we can bear the return shipping fee for you:
Please kindly check our return address below:
Address: Room 1008 Wins Business Center, No.78 JieFangZhuang Road, Baiyun District, Guangzhou, China
Zip code: 510420
Receiver: Chuqi Wu
Tel:(0086)15322285760
Description of goods: wig sample + Order number# 570185
★★★Please be sure to write our order number of #570185 on the return express packaging bag.
Otherwise, our warehouse colleague can’t identify your package after it’s received by us and will not be able to process the refund in time!
★★★In order to save more shipping fees, Please ship it by your local post office and state product value as $10 !!!!!!
★★★Please make sure the hair keeps the original state, otherwise, the warehouse will reject receiving the returning hair.
★★★Please kindly send us the tracking number after u send it, we will keep an eye on the return parcel!!!!!!”


there’s no way for me to provide them a tracking number if they aren’t providing me a legit return label with a CORRECT address. is this address legit? are these directions correct? how am i supposed to ship it without a return label? they have to scan it at the post office in order for me to be able to receive a tracking number.

2024-10-18 23:11
Guangzhou City, [Guangzhou International Exchange Bureau] return, note: return through security inspection

2024-10-18 10:21
Guangzhou City, [Guangzhou International Exchange Station] Return

2024-10-18 10:20
Handed over to carrier for transportation

2024-10-17 08:32
Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.

2024-10-17 08:32
Guangzhou City, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.

2024-10-17 07:53
Guangzhou City, [Guangzhou International Exchange Bureau] has been exported directly

2024-10-17 07:52
Export customs/release

2024-10-17 02:43
Guangzhou City, delivered to export customs

2024-10-17 01:54
Guangzhou City, the mail arrived at [Guangzhou International Exchange Bureau]

2024-10-16 21:24
Yangjiang City, the email has left [Yangjiang City Package Workshop] and is being sent to the next stop.

2024-10-16 21:24
Yangjiang City, the email has left [Yangjiang City Package Workshop] and is being sent to the next stop.

2024-10-16 14:06
Yangjiang City, the mail arrived at [Yangjiang City Packaging Workshop]

2024-10-16 13:49
Yangjiang City, the email has left [Yangjiang City Jiangcheng District Investment Department] and is being sent to [Guangzhou International]

2024-10-16 13:49
Yangjiang City, the mail has been sorted at [Yangjiang City Jiangcheng District Investment Department] and is ready to be sent out

2024-10-15 21:01
Yangjiang City, China Post has received the mail

2024-10-15 06:37
ShaTian, ​​DongGuan, leave [Deliver to Sifang Cross-Border Port Warehouse]

2024-10-14 23:35
Zhongshan,China, inspection completed, waiting for payment

2024-10-14 23:35
Zhongshan,China, delivery to all directions

2024-10-13 20:47
The order was placed successfully and the package is waiting for collection.