Hello, my wife ordered a coach and she received a silk scarf, can somebody help , please ?

Package I ordered and paid for in January said it was post to be delivered on or before March 13th it's still saying that it is in shaghai EMS China it's been there since the 24th of February no updates since then please help me I received the other two items I ordered and paid for the same day as this one and I also ordered my wife a bag on March 3rd I got it today so I'm very confused about why I haven't received this one the seller keep telling me he doesn't know what or where it is to be patient

Hello,
We ordered an outdoor LP heater And the tracking shows as delivered but we never received the item. What’s odd is that it says it was out for delivery on Saturday, November 14th at 8:49 am and then it says it was delivered on Tuesday, November 17, at 10:44 pm. We order many items on Amazon and we have never received a delivery that late in the evening before. Also, the post office is closed at that time. It says it was shipped through China Post so I’m not sure if USPS is involved.

Shipped with China Post:
Tracking ID: AS454987543CN

This was a gift to me for Christmas from my wife, so she let a few days go by hoping that it would show up. Again, we never have any problems with deliveries to our house so she went ahead and let me know so I could get involved and help track the package. Any help you can give us would be greatly appreciated.