My shipment is delivered but I haven't received anything

Asked by narcisa | 4/30/2024 4:46:49 AM

My shipment is delivered but I haven't received anything

track number AS155909450CN

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 5/6/2024 11:59:47 PM Reply

Hi narcisa,

In this case, you need to contact the seller to reflect the problem. Only the seller can require China Post to do a formal trace investigation about where it was delivered and give you a solution. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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