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My return shipment is detained by the customs office in Guangzhou, Guangdong

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My return shipment is detained by the customs office in Guangzhou, Guangdong. What can I do next?
The package has been in transit for almost a month, it was supposed to take 8 working days.

27 Nov 2021
03:15
进口海关留存待验
Guangzhou, Guangdong


I would like to get information on what to do next. Should I get any additional information? When will the package be delivered?
I am stressed because it was an expensive item.

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My return shipment is detained by the customs office in Guangzhou, Guangdong. What can I do next?
The package has been in transit for almost a month, it was supposed to take 8 working days.

27 Nov 2021
03:15
进口海关留存待验
Guangzhou, Guangdong


I would like to get information on what to do next. Should I get any additional information? When will the package be delivered?
I am stressed because it was an expensive item.

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RF981352265HR
Dear,
My shipment is detained at customs.
It is a letter containing 5 broken carbide drill bits, which we advertise to our supplier.
We return them to make an analysis.
Why was the shipment detained? Why aren't we informed about it?
What do we have to do to get the shipment?
Best regards
Gordana

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