My return parcel to china haz been held in customs for 2 weeks,

Asked by Sharon Oates | 7/5/2021 12:18:22 AM

I sent a small parcel of ladies tops I purchased back to china for a refund, they have been pending in customs for over 2 weeks now.they were sent by royal mail tracking service RS866271734GB, kind regards, Sharon Oates

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1 Answer(s)

Daisy | 7/5/2021 1:43:35 AM Reply

Hi Sharon Oates,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

https://www.chinapostaltracking.com/faq/sent-package-back-to-china-and-its-stuck-at-the-customs/

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