My return package is stuck in customs since Feb 18, 2021

Asked by frankancens1993 | 3/4/2021 8:14:03 AM

Can you help? I returned a package to company in China and tracking reflects that it has been stuck in GUANGZHOU, CHINA customs since Feb 18, 2021. My tracking number is:
CH121807458US

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/5/2021 7:37:31 PM Reply

Hi frankancens1993,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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