My product don't arrived

Asked by Beatriz | 6/23/2020 6:20:50 PM

My orders have been stopped since the 8th July with the message "Arrive at the Sita processing center". What about the orders?
The Numbers of my orders are:
RE061965882CN
RV427913679CN
Thanks.

3 Answer(s)

Kathryn | 6/23/2020 6:33:43 PM Reply

LY280143553CN
My package was supposed to be here by june 15th and shows it still didnt leave China is there any update

Daisy | 6/28/2020 6:57:33 PM Reply

Hi Beatriz,

They are still at some other country along the way to Portugal now. You need to wait for another 20-40 days to see they arrive in your country to my experience.

Daisy | 6/28/2020 7:00:02 PM Reply

Hi Kathryn,

It's still stuck in Guangzhou now. Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update.

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