Hi Leslie,

According to the tracking information, AS029764614CN was delivered to Toronto, Ontario M9c2W1on October 11. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AS029764614CN
Package status: successfully received (31 days)
Country: China -> Canada
2023-10-11 17:41 Toronto, Ontario M9c2W1, Delivered,Shipment Dispatched and Signed, Delivered【CA】
2023-10-11 09:31 Toronto, Ontario M9c2W1Toronto, Ontario M9c2W1,already on the way to delivery, Go out to deliver [CA]
2023-10-09 10:33 Toronto,Ontario M9c2W1, Shipment arrives at the processing center, delivery has been arranged, Delivery is out of the house【CA】
2023-10-07 16:52 ARRIVE AT DISTRIBUTION CENTER, THE SHIPMENT LEAVES THE PROCESSING CENTER AND THE CARGO IS TRANSFERRED AGAIN, AND THE SHIPMENT IS TRANSFERRED AT THE DESTINATION.
2023-10-05 13:07 ARRIVE AT DISTRIBUTION CENTER, shipment arrives at distribution center, cargo transits, destination transshipment【ARRIVE AT DISTRIBUTION CENTER, shipment arrives at processing center, cargo transit again】
2023-10-01 11:57 Customs clearance is completed, the goods are brought back to the overseas warehouse, the goods are transferred again, and the destination is transshipped [customs clearance is completed, the goods are brought back to the overseas warehouse, and the goods are transferred again]
2023-09-27 12:34 The dismantling is completed, the customs clearance is being carried out, the express mail is being cleared, the export customs clearance is completed【The dismantling is completed, the customs clearance is being carried out, the express mail is being cleared】
2023-09-23 09:35 Flight Arrived,Unloading, Shipment Arrives at Processing Center,Cargo Forwarding - Airline Unloading, Destination Forwarding【Flight Arrived,Unloading, Shipment Arrives at Processing Center,Cargo Forwarding - Airline Unloading】
2023-09-21 10:08 SHANGHAI, INTERNATIONAL AIRPORT, DEPARTED, CUSTOMS CLEARED, EXPORT CLEARANCE COMPLETED【SHANGHAI, INTERNATIONAL AIRPORT, DEPARTED, CUSTOMS RELEASED】
2023-09-19 14:53 Shanghai, Cargo Arrived Waiting for Scheduled Flight, Cargo Arriving at Port, Destination Transshipment【Shanghai, Cargo Arrived Waiting for Scheduled Flight, Cargo Arriving at Port】
2023-09-19 14:53 Shanghai, Cargo has arrived at the port Waiting for the scheduled flight, the cargo arrives at the port, Departure【Shanghai】
2023-09-17 12:48 Shanghai, Cargo leaves the operation center, the cargo has arrived at the site, The express arrives at the processing center【Shanghai, The cargo leaves the operation center, the cargo has arrived at the site】
2023-09-15 08:50 Quanzhou City, the express mail leaves the commercial express processing center, the goods have been sent to the next station, the express mail arrives at the processing center【Quanzhou City, the express mail leaves the commercial express processing center, the goods have been sent to the next station】
2023-09-13 14:33 Quanzhou, The express leaves the commercial express processing center, the goods have arrived at the site, The express arrives at the processing center【Quanzhou, the express leaves the commercial express processing center, the goods have arrived at the site】
2023-09-12 18:21 Quanzhou City, mail leaves [Jinjiang International Business Department] and is being sent to [Quanzhou City]
2023-09-12 18:14 Quanzhou City, The mail has been sorted in [Jinjiang International Business Department] and is ready to be sent
2023-09-12 10:11 Quanzhou, China Post Mail has been collected
2023-09-11 08:38 The electronic information of the express has been received, the goods have arrived at the site, and the express has arrived at the processing center [The electronic information of the express mail has been received, and the goods have arrived at the site]