My parcel was delivered to someone else.

Asked by Joyce | 6/8/2021 6:01:10 PM

According to the tracking number my parcel was delivered June 4th to a person in Quebec.
I live in British Columbia, Canada. I would like to receive my parcel

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1 Answer(s)

Daisy | 6/9/2021 8:04:09 PM Reply

Hi Joyce,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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