My parcel seems to be stuck in China?

Asked by Lisa whealy | 1/11/2021 6:01:46 PM

Hi there,
Tracking number: LZ495341431CN
It looks as if my parcel was cleared and awaiting international departure to Australia on 1st Dec 2020. Why is it still stuck in China?
Can you please look into this for me?
Many thanks
Lisa whealy

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1 Answer(s)

Daisy | 1/11/2021 6:58:35 PM Reply

Hi Lisa whealy,

It was received by airline on Dec.4 and usually takes about 30-60 days to have update showing it arrives in Australia after it was received by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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