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my parcel seems stuck in Dongguan express processing centre, is this normal

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I ordered a guitar from a seller but cannot seem to get in touch with them. The tracking no is AQ827534615CN but showing held up in Dongguan processing centre. Is it possible to find out if the tracking no is real. many thanks.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
What Are the Reasons That Cause the Loss of Parcels?
I sent the package back to China and it's stuck at the customs. What should I do?

29 Answer(s)

user
Hi leo,

The tracking number is real. You'd better wait for more days to get update.

user
Thank you daisy for answering my question. I can not seem to get hold of the seller I keep getting directed to different web pages. Is this normal, and is the tracking number in my name many thanks. I look forward to hearing from you.
user
Hi leo,

Sorry, we couldn't check if the tracking number is in your name. It's delayed in Dongguan due to the control of coronavirus. You'd better wait for more days to get update.
user
Hi thank you for your answers to date. I am having a problem when I enter the tracking number I have, into china post tracking system it gives no information. Can you advise why this is happening.
user
Hi leo,

Here is the tracking information. The tracking system works well.

Number: AQ827534615CN
Package status: In transit
Country: China -> United Kingdom
2021-07-10 19:15 United Kingdom, arrive in United Kingdom
2021-07-06 09:06 Dongguan City, arrived at the Dongguan Express Processing Center
2021-07-06 09:05 Dongguan City, leave the Dongguan International Business Department, the next stop (Shenzhen)
2021-07-06 08:40 Dongguan City, Dongguan International Business Department has received and sent
user
Tracking number AQ827534615CN. Hi Daisy, Thank you for all the information to date, but do you know where in the UK this parcel has arrived. Many thanks.
user
I am waiting for my package from shop gld and it sends that is departed from the facility processing center in Dongguan but it wont give me any specific details on where it is now or how long it will take to get to my location and i need it before the 26th of may because I am moving on the 26th of may so how do I find out if it will be here before then or not
user
Tracking has not updated in over 15 days. It says: Dongguan City, mail leaves the commercial processing center

Can you tell me where my package is? AG440560106CN
user
my parcel stuck in dongguan sorting centre. why take so long? it has been 4 days but did't move yet. no tracking is MY223681306019C
user
AG473679721CN
here’s my order number it’s said it left dongguan city on november 23 and now I can’t find where it went next could you maybe shine some light on where it is and how i can track it from there.
user
I have not seen any update since 11/19/22 and I need this before Christmas. My tracking number is AQ652610794CN. It was supposed to be delivered last Tuesday according to Amazon and now there is a delay but I can’t see what the delay is.
user
My package has been stuck in commercial processing center my tracking number is AG321819880CN /
93055902769051462704685980
user
Why have i not recieved my package since oct 2022. Number is LR026104158CN
This is my second tracking number and it shows it has been delivered to a different state twice.
user
How long before I can expect delivery of parcel to uk
user
When will my packages arrive
user
Hello, the person shipping my package said it will take 10-14 days to arrive, it’s been almost 16 days and it’s still at the processing center, my tracking number is AG068015462CN
user
When will I receive my package
user
Hi I ordered a package about two months ago and I still have not go my golf cart. I just wanted to know if it takes this much time to get from dongguan China and get through customs and then USA. I just find it a little bit weird that it’s taking so very long please if anything can help I’d very much appreciate it I would just be so upset if it never comes
user
My package has been stuck in Dongguam Express Processing Center since 05-12-2023. Is this normal?
Tracking number: AG579238053CN
user
Hi I ordered a parcel on 21/10/23 and it the tracking status has still not updated for almost 2 weeks.
The tracking number is
AT015031052CN
Can someone please help?
user
I don't believe you.
It is the worst website ever!
user
Can you pls chnge my delivery adress
user
Am waiting my order but am chnge my home can youbpls delivered my new adress
user
Hello- my package has been stuck in Departure fromProcessing Center[DongGuanShi] for almost 20 days can you answer why? Or when I can expect it to move it is a Christmas gift, and I am
Loosing hope it will be here in time

Tracking number:
AT168556457CN
user
Nako
user
My parcel has been stuck in the same status for 25 days now

“The express shipment leaves the processing centre Dongguan City”. Any ideas what this means
user
Hello sir I buy things from aliexpress last 22 days show me in transit in dongguan city China what time you can send me my package I'm living in Italy tracking number AT385972492CN
Thank you
user
Hi Inayat urrahman,

The tracking number is right. If it's stuck for a long time, it may be lost or delayed due to some reason. If you couldn't receive it in 40 days, it's not normal, then, you need to contact the seller to check it for you in time. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Did you finally get anything?

Related Questions

my parcel seems stuck in Dongguan express processing centre, is this normal (29 replies)

I ordered a guitar from a seller but cannot seem to get in touch with them. The tracking no is AQ827534615CN but showing held up in Dongguan processing centre. Is it possible to find out if the tracking no is real. many thanks.

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THANK YOU
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