My parcel says it was delivered on the 17/11/24 I haven’t received it and it is

Asked by Donna | 11/19/2024 8:51:03 AM

I ordered a parcel which says it was delivered on 17/11/24 it is now 19/11/24 and I don’t have my parcel

You may get the answer from the following articles:

Why can't I track my China Post package?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 11/19/2024 11:11:12 PM Reply

Hi Donna,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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