Hi Julie Bender,

It's hard for you to contact China Post from Australia if you couldn't speak Chinese. According to the tracking information, LP190423087CN was delivered on September 20. If you don't get it, you need to contact the seller to ask for the new tracking number in Australia. Then, use the number to check with Australia Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM462877920CN
Package status: Delivered
Country: China -> Australia
2024-09-20 15:36 Caboolture, QLD 4510, Delivered, Delivered [AU]
2024-09-19 13:06 Caboolture, QLD 4510, Outbound delivery, Outbound delivery [AU]
2024-09-17 13:58 Caboolture, QLD 4510, Express arrived, Outbound delivery [AU]
2024-09-15 15:49 ARRIVE AT DISTRIBUTION CE, Express left the processing center [AU]
2024-09-13 08:08 ARRIVE AT DISTRIBUTION CE, Express left the processing center [AU]
2024-09-12 10:53 Customs clearance completed, returned to overseas warehouse, express delivery leaves processing center [AU]
2024-09-10 09:34 Depalletization completed, customs clearance in progress, export customs clearance completed [depalletization completed, customs clearance in progress]
2024-09-06 09:08 Flight has arrived, depalletization in progress, express delivery arrives at processing center, express delivery arrives at [Australia] customs [flight has arrived, depalletization in progress, express delivery arrives at processing center], waiting for customs clearance
2024-09-04 10:16 INTERNATIONAL AIRPORT, has left, customs clearance in destination country completed [INTERNATIONAL AIRPORT, has left]
2024-09-02 10:49 Goods have arrived at port, waiting for flight arrangement, express delivery arrives at origin customs [goods have arrived at port, waiting for flight arrangement], waiting for customs clearance
2024-08-31 08:51 Cargo leaves the operation center, express leaves the processing center [Cargo leaves the operation center]
2024-08-29 13:06 Quanzhou City, Express leaves the commercial express processing center, Express arrives at the processing center [Quanzhou City, Express leaves the commercial express processing center]
2024-08-27 12:13 Quanzhou City, Express leaves the commercial express processing center, Express leaves the processing center [Quanzhou City, Express leaves the commercial express processing center]
2024-08-26 17:23 Quanzhou City, Mail leaves [Jinjiang City International Business Department] and is being sent to [Quanzhou City]
2024-08-26 17:22 Quanzhou City, Mail has been sorted at [Jinjiang City International Business Department] and is ready to be sent
2024-08-26 17:15 Quanzhou City, China Post has received mail