My parcel result delivered but I don't receive it

Asked by abdul.rabi | 11/28/2024 11:14:20 PM

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 12/2/2024 12:47:04 AM Reply

Hi abdul.rabi,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require the courier to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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