My Parcel is Stuck in Guangzhou City—Please Help!
Asked by Enzo |
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I have been waiting nearly 2 months for my order (RE238483966CN) to arrive in Qatar. Is there a way to get any updates about my parcel's location?
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3 Answer(s)
Wendy
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Can you help me? CV063753713US
My package is currently held in Nanning Customs for over a week now. It is a returned goods (jewelry) to the seller and I shipped back to them using USPS. My seller has not received any mail or call from Customs. They called China Post for help, but China Post cannot help because customs is holding it. They call China Custom (12360) and China Custom say they do not have package for some reason when the tracking says it is held in customs. Is there tax on returned goods?
Can you help me so I can have the package delivered?
My package is currently held in Nanning Customs for over a week now. It is a returned goods (jewelry) to the seller and I shipped back to them using USPS. My seller has not received any mail or call from Customs. They called China Post for help, but China Post cannot help because customs is holding it. They call China Custom (12360) and China Custom say they do not have package for some reason when the tracking says it is held in customs. Is there tax on returned goods?
Can you help me so I can have the package delivered?
It's still stuck in Guangzhou now. It seems that it couldn't be left China for Qatar at present. You'd better wait for more days to get update. If it's stuck there for over 40 days, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.