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My parcel is showing delivered but I don't have it

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My parcel is showing as delivered but I haven't received it yet and no one's name is showing in the delivery, it says it has been delivered in Karachi. This is my tracking number AS838498647CN where is my package please tell me

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1 Answer(s)

user
Hi Imran Alam,

We could only see it was delivered on March 17. If you don't receive it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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My parcel is showing as delivered but I haven't received it yet and no one's name is showing in the delivery, it says it has been delivered in Karachi. This is my tracking number AS838498647CN where is my package please tell me

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