MY PARCEL IS NOT IN THE USA YET. MY CUSTOMER IS FURIOUS

Asked by [email protected] | 4/24/2020 6:29:40 AM

my item has left china but has not reached the USA yet.

i need to claim if this is not found.

RN649855148GB

why hasn't the live status been updated???

You may get the answer from the following articles:

Wrong parcel address. How to change it?

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1 Answer(s)

Daisy | 4/25/2020 5:21:33 AM Reply

Hi lewbloyce,

You need to let the recipient call China Post service number 11183 to further check it. No update available after April 7.

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