China Post: 86 10 11185 EMS: 86 10 11183

My parcel is in Shanghai, to be declared by recipient to the customs.

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What is the meaning of the message that I need to declare to the customs.?
Must I go down to declare?
Where is the customs?
What is the telephone no.

5 Answer(s)

user
Hi Kan Fook Seng,

You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.
user
I didn't fill in the recipient china phone number. As such he will not be notified.
Can I have the phone number to call and the address of the place that the recipient needs to go to fill and submit the form.
Thanks.
user
In the website that you gave me, I have tried to input the tracking number, CC922760498SG, in all the available fields after I've logged in. It displays an error message for all the fields.
What should I do now??
Thanks
Regards
user
Hi Kan Fook Seng,

Only the receiver in China could declare to the customs. If you don't fill in the recipient china phone number, it couldn't be delivered. You'd better let the receiver in China call China Post service number 11185 to ask how to get it.
user
I have asked the recipient to fill in too. He still encounter the same problem which is:

The recipient has tried to input the tracking number (CC922760498S) in all the available fields after he has logged in. It displays an error message for all the fields.

What must the recipient do now?
Thanks
Regards

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