My parcel has not updated for 12 days, this was meant to be express service

Asked by shaunpunpun | 7/29/2021 5:49:18 AM

EB749337203CN

Hello,
Can you give me some more details of where and when I can receive this? Seller told me it would be 7-10 days. I've not had an update in 12.
Thanks,
Shaun

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1 Answer(s)

Daisy | 7/29/2021 10:34:43 PM Reply

Hi shaunpunpun,

EMS is slow at present. It was handed over to the carrier transport on July 18 and takes about 20-60 days to have update showing it arrives in Australia after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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