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My parcel has been stuck for 3 months

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My parcel has bee stuck at "departed county or origin" for 3 months it was supposed to arrive at me house late January early February but it didn't please help tracking number is UB193741844SG

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
What Are the Reasons That Cause the Loss of Parcels?
I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

user
Hi Ella,

It's sent by 4PX express and is stuck in Singapore now. If it's stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: UB193741844SG
Package status: In transit
Country: China -> New Zealand
2021-01-09 23:30 China, Hand over to airline
2021-01-09 11:43 Information Received
2021-01-09 11:08 Shenzhen,China, Depart from facility to service provider.
2021-01-05 17:39 Longgang,Shenzhen,China, Shipment arrived at facility and measured.
2021-01-05 17:39 Longgang,Shenzhen,China, 4PX picked up shipment.

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