My parcel from China was delivered to the wrong address

Asked by [email protected] | 7/2/2021 9:22:20 AM

My parcel…….big box 80 pounds was delivered from China to the wrong address. It was delivered to Richmond Hill Ontario, I live in Alberta……address #8 Sands Crescent, RochonSands Alberta, T0C3B0

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1 Answer(s)

Daisy | 7/2/2021 10:58:12 PM Reply

Hi lwmiller,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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