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My parcel EE000173417GB what is wrong

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Why is my parcel not delivered to the address on the parcel?

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

3 Answer(s)

user
Hi Vikki,

It's stuck at the customs due to the incorrect documents.

Number: EE000173417GB
Package status: In transit
Country: United Kingdom -> China
2021-02-28 23:30 Delivery Agent - GUANGZHOU - PTT, Held at Customs - incorrect documents
2021-02-28 10:26 Delivery Agent - GUANGZHOU - PTT, Arrived in destination country
2021-02-24 22:35 International Hub, Exported from the UK
2021-02-24 00:58 International Hub, Prepared for export
2021-02-23 02:17 International Hub, Sorted for export
2021-02-22 18:13 Coventry Depot, On route to hub
2021-02-22 15:00 Coventry Depot, Collected
user
How is this corrected, what needs to be done ? And what paper is required?
user
Hi Vikki,

You need to let the receiver in China contact the customs to check what he needs to do. China customs service number: 12360.

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