My packet is stuck at custom in Beijing

Asked by Satomi | 1/20/2022 3:30:44 AM

Could you please find out why the packet I sent in December is still not being derived. The tracking number is RN742555362GB. Thank you

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 1/20/2022 6:29:32 AM Reply

Hi Satomi,

It's stuck at the customs. It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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