My Package was not delivered but it shows on the tracking that it was !

Asked by Yahya Soudani | 10/8/2024 12:07:21 AM

The package showed it was sent out for delivery and delivered but I have not received the shipment yet. I need someone to follow up and advise the courier number to coordinate delivery.

You may get the answer from the following articles:

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

How do I track a package from China?

1 Answer(s)

Daisy | 10/8/2024 6:58:47 AM Reply

Hi Yahya Soudani,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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