China Post: 86 10 11185 EMS: 86 10 11183

My package was considered delivered but it was not

|

Dear Sir/Madam
As you can see below, my package was not delivered as stated by your company. What is the mistake?
I would appreciate effective measures from you and feedback on the issue asap.
Cordially
Átila Velho
Mail number: AM508383707CN
2024-10-03 22:31
In-Transit
Delivered【Porto Alegre】,Delivered[Delivered【Porto Alegre】]
2024-10-02 08:09
In-Transit
Dispatching【Porto Alegre】,Out for Delivery

You may get the answer from the following articles:

2 Answer(s)

user
Hi atila Velho,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

user
DU9100118783YM
Die Sendungsverfolgung besagt, dass es zugestellt und unterschrieben wurde am 15 August 2024 aber diser tag ist Feiertag .es ist nicht angekommen . Niemand hätte unterschreiben können und i am 15 August ist Feiertag?

Related Questions

My package was considered delivered but it was not (2 replies)

Dear Sir/Madam
As you can see below, my package was not delivered as stated by your company. What is the mistake?
I would appreciate effective measures from you and feedback on the issue asap.
Cordially
Átila Velho
Mail number: AM508383707CN
2024-10-03 22:31
In-Transit
Delivered【Porto Alegre】,Delivered[Delivered【Porto Alegre】]
2024-10-02 08:09
In-Transit
Dispatching【Porto Alegre】,Out for Delivery

Shanghai, Delivered to air transport (1 reply)

I have 2 packages that have not had a status update for about a month. They say they are delivered to air transport, but where are they? Are they waiting on a plane for a month or could they be on a boat? How long until they are considered lost?

LY179123355CN, LY216085579CN

Tracking says delivered but not received. (2 replies)

AQ109454664CN
Tracking says delivered and signed for but has not arrived. Nobody could have signed for it and I was home at time stated (time difference considered). Please tell me which courier was used for delivery in UK. Please tell me who supposedly signed for it. It definitely isn't here and the seller is not quick at responding to messages.

Package lost (1 reply)

Answer This Question

Thank you!Your answer has been posted successfully!