My package stuck

Asked by Gal | 5/18/2020 8:20:55 AM

My package is stuck for a week at “ Guangzhou, delivered to air transport”
Can u please tell me what to do ?
LZ063824732CN

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 5/19/2020 2:12:24 AM Reply

Hi Gal,

It was delivered to air transport on May 11 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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